Octopus garden smoke shop

Review (84) 4.4

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  Gary Berman

  1 year ago

  Nice people. All kinds of accessories.

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  Nicholas Engelhard

  2 years ago

  Great staff. Best smoke shop in Weaverville.

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  Rebecca Glinski

  3 years ago

  So we decided to come to this place last minute. There’s no regrets for a bit. The woman at the counter was super knowledgeable and friendly. They have a great selection of everything. To merch, to vapes, cbd. This place is the spot. Also join their rewards program, you won’t be disappointed!

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  Matt Mazzuckelli

  3 years ago

  Not bad but also not great. The selection is OK but they often lack alternatives within a category. I went specifically seeking an alternative to one I had purchased at this shop recently. The model of pen has a design flaw in the charger so I wanted to explore alternatives.
  
  I ended up getting a 2nd version of what I had and a competitor''s model. The CM broke before I could use it. Now obviously this isn''t the store''s fault. But I was not pleased at the prospect of having to deal with warranty stuff before I had used the unit even one time.
  
  I called and spoke to the person who sold me the units. The FIRST thing she did was remind/scold me for not taking her recommendation on the superior brand (keep in mind, I did actually buy one of those too). Then after she agreed to swap out a part for me to save me the warranty issues. she told me I had to pick a different day to come to the store. Not because they aren''t open but because of I don''t even know.
  
  It''s almost an hour drive for me. I don''t have a different day. And if we''re just swapping parts, leave the part with a note for whoever is working. I don''t see what''s so hard about this. So at this point I am just going to accept the dud unit, and maybe deal with the OEM warranty and maybe not. However I won''t be back to a store where I''m scolded over buying an item they sell, especially when I am also buying the one recommended. And the disorganization over swapping out a part is off-putting to say the least.
  
  I''ve had much better luck at other OG locations over the years. I''ll stick with them in the future. I am in no way blaming the retailer for the issue with my unit - it was in a sealed box. It was how they handled it I don''t care for.

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  Katie Potts

  5 years ago

  Great service and moderate prices, beautiful pieces and some other cool items.